Dental insurance issue.please help?
Sweetbulbs asked:
I recently been laid off from my employer so I no longer have health insurance. But a few months ago, I paid my dentist $600 for a full year of cleaning and examination while I had health insurance. I have an appointment with the dentist tomorrow and now the dental office is demanding that I pay $140 for the examination tommorrow(they found out I no longer have insurance). I explained to the receptionist that I simply can not afford that, so she reduced the cost to $40. I am confused, shouldn’t they honor our prepaid plan? Is what they are doing legal? Can I get my money back for the unused portion?? Please help.
I recently been laid off from my employer so I no longer have health insurance. But a few months ago, I paid my dentist $600 for a full year of cleaning and examination while I had health insurance. I have an appointment with the dentist tomorrow and now the dental office is demanding that I pay $140 for the examination tommorrow(they found out I no longer have insurance). I explained to the receptionist that I simply can not afford that, so she reduced the cost to $40. I am confused, shouldn’t they honor our prepaid plan? Is what they are doing legal? Can I get my money back for the unused portion?? Please help.
Contact the company you had your dental insurance through. They should be able to answer any questions you have.
I work in a dentist office as a receptionist and if you had money still on your account then yea, they should honor it. you should get a full statement printed out so you can see exactly what is left. I know how hard it is not having dental insurance because if you need major work done it adds up really fast. if it turns out you have used all the money you alreayd paid them see if they can work out some sort of payment plan. $140 doesnt sound like alot but it is. see if you can leave a credit card on file for them to run monthly. we do that with some of our patients. good luck!